Policy and Procedures
Condition of Sale
Warehouse Distributors holds no responsibility for installation errors.
All orders must be paid in full before an order will be placed on the production schedule.
Warehouse Distributors will consider requests for minor changes or cancellations to an order in writing up to 24 hours after receipt of signed confirmation.
Transportation Policy
If the dealer arranges his own freight the responsibility of Jarlin Cabinetry ceases once the product is loaded onto the truck.
How to make a claim for Concealed Damage (Non-obvious damage due to the fact that there is no box damage), Freight Damage or missing items
- Proper form must be filled out - SEE FORMS PAGES BELOW
- Customer has 25 days from of receipt of order to report any concealed damage (Non-obvious damage due to the fact that there is no box damage).
- Check to make sure all parts are present and free of damage as it is taken out of the carton.
- Any damaged products must be photographed PRIOR TO INSTALLATION.
- Send request with detailed description, sales order # and photo to csr@_________________
- No parts will be replaced at no charge without sales order # and a photograph
- Warehouse Distributors has 48 hours to review the request. Warehouse Distributors will then notify the dealer of the outcome of the review. If the item(s) are to be replaced at Warehouse Distributor’s expense, they will be shipped within 48 hours of notice.
How to make a claim for Concealed Damage – Cont’d
- Warehouse Distributors will ship all replacement/missing items via standard ground shipment or LTL Warehouse Distributors discretion
- Warehouse Distributors will not be held responsible for any cost including labor accrued during the installation of any of its products sold via any channels of distribution. This includes, but is not limited to, items that may be flawed or have been damaged in transit.
- Please click here or go http://________________ to send us a list of any items or parts that have been damaged in transit.
- Please click here or go http://________________ to send us a list of any items or parts that have concealed damage (Non-obvious due to the fact that there is no box damage).
- Please click here or go http://__________________ to send us a list of any items that are missing from your pallet and need to be shipped
DISCLAIMERS:
- Defects do not include items beyond reasonable control, including but not limited to, the following:
- Wood and Color Variations. Natural variations in the color, textures and grain of the wood used to manufacture cabinets or changes in the color of the wood caused by the natural aging process of the wood material is not considered defective.
- Wood Doors. Changes to wooden doors caused by changes in humidity, temperature and other local atmospheric conditions are not considered defects. Door warpage of up to 1/4” shall not be considered a defect. Note also that doors that appear warped may often be the result of improper installation or lack of proper hinge adjustment.
- Painted Finishes. Changes (such as finish stress lines) caused using non-porous woods (such as birch) or by changes in humidity, temperature and other local atmospheric conditions are not considered defects.
- We do not recommend ground shipping cabinets. If the dealer request that cabinets be shipped Warehouse Distributors will do so, however, if damage occurs the dealer will be responsible for any replacement costs.
Quotation of Price:
- All price quotations will be valid for a period of thirty (30) days, without exception, from the date that the Quote is generated.
Taxes:
- All sales tax, excise taxes, or other forms of taxes levied against this transaction shall be paid by Buyer over and above all other sums
- If you are exempt from tax, an original signed tax exemption certificate must be submitted to Warehouse Distributors. Without a valid signed tax exemption certificate on file at Warehouse Distributors all applicable taxes will be charged to the Buyer.
Display Rebate Program for Kitchen Vignettes:
- Showroom Displays in the form of Kitchen Vignettes will be purchased at the regular price.
- When placing your order, please indicate that these cabinets are for showroom display purposes
- When the display(s) is installed in your showroom, please email a photo of it completely installed to accounting@warehousedistributorsusa.com
- Upon receipt of the photo of the installed display(s), 50% of the cost of the cabinets used in the display(s) will be applied as a credit on further orders.
- In order to qualify for the above rebate cabinets must be installed in the showroom and pictures provided within 30 days of receiving your display cabinet shipment.
Advertising Pricing Policy
This policy applies to both advertising and posted e-commerce pricing.
All dealers that post advertised pricing must adhere to one of the following two company policies:
- Dealers that choose to use the Jarlin Cabinetry brand name or door style names when advertising pricing must use Eorowood Elite’s MAP (Minimum Advertised Pricing) which is 45% off of list price. This means that dealers cannot advertise the Jarlin Cabinetry brand name for less than 45% off of the list pricing.
- Dealers that choose to not use the Jarlin Cabinetry brand name or door style names may advertise Jarlin Cabinetry at any price with no restrictions or advertised minimums.
- Dealers that choose to not use the Jarlin Cabinetry brand name or door style names may advertise Jarlin Cabinetry at any price with no restrictions or advertised minimums.
(TS) Toffee Shaker
(DS) Dove White Shaker
(PE) Perla
(ES) Ebony Shaker
(CT) Charlton
(SO) Soda Shaker
(NT) Newport
(SG) Sterling Shaker
(AL) Avalon
(CS) Cream White Shaker
(GS) Sage Green Shaker
(SS) Sandy Mirage Shaker
(US) Unfinished Birch Shaker
(AB) Aria Blue Shaker
(SM) Smoky Shaker
(WS) Weston Shaker